Update - The table below shows one of the measured performance metrics, representing average request response time. Average response time is the measure of how long the Pantheon API requires to respond to an action. Lower response time translates into faster interaction. Overall, in the last two weeks, it has improved by 53%.
Day # of Requests AVG Response Time (ms)
6/10/26 3,880,501 460.6
6/16/26 4,267,313 326.8
6/23/26 3,512,703 214.9
Jun 23, 2026 - 18:29 UTC
Day # of Requests AVG Response Time (ms)
6/10/26 3,880,501 460.6
6/16/26 4,267,313 326.8
6/23/26 3,512,703 214.9
Jun 23, 2026 - 18:29 UTC
Monitoring - Pantheon is now responding significantly faster following recent improvements to how we cache and retrieve data and handle API requests. We have also improved how Pantheon handles work that runs behind the scenes, such as file processing, status updates, and automated workflows. Users should see common tasks—viewing project details, accepting projects, loading dashboards feel more consistent and responsive throughout Pantheon.
We will continue to monitor and identify additional areas of improve Pantheon's performance. If you experience any specific issues, please submit a ticket with details (screenshots, time stamps, steps to reproduce, etc.) and we will investigate.
Jun 23, 2026 - 17:37 UTC
We will continue to monitor and identify additional areas of improve Pantheon's performance. If you experience any specific issues, please submit a ticket with details (screenshots, time stamps, steps to reproduce, etc.) and we will investigate.
Jun 23, 2026 - 17:37 UTC
Update - The Pantheon performance initiative is ongoing, a number of areas for performance and stability improvements have been identified. We will update again when the improvements have been implemented and validated.
Jun 10, 2026 - 15:20 UTC
Jun 10, 2026 - 15:20 UTC
Update - We are continuing to work on a fix for this issue.
May 12, 2026 - 21:28 UTC
May 12, 2026 - 21:28 UTC
Identified - The root cause has been identified, and a fix is under way. We will update as soon as we have more information.
May 12, 2026 - 21:28 UTC
May 12, 2026 - 21:28 UTC
Investigating - We are currently investigating reports of slow performance with Relay.
May 11, 2026 - 13:30 UTC
May 11, 2026 - 13:30 UTC
Pantheon
Degraded Performance
Junction
Operational
Relay
Degraded Performance
XTM
Operational
Legal Studio
Operational
Park IP Filing Portal
Operational
Microsoft 365
Operational
WeLearn
Operational
Citrix Sharefile
Operational
Workday
Operational
Seattle Data Center
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.